|
|
Not received your registration key?
Please click here...
Contact by Email
To insure that your email is not mistaken for SPAM, we recommend that
you put the name "Blacksmith3D" in the subject heading
(e.g. Subject:Blacksmith3D... I am interested in your software).
If you are interested in purchasing one of Blacksmith3D's software products,
and you require more information, please send an email to...
sales@blacksmith3d.com
If you have found bug, logical flaw or otherwise undesireable effect in one of Blacksmith3D's
software products and you would like to report it, please send us an email with as much
information as possible(including your operation system, video card and system specifications) to...
quality@blacksmith3d.com
For all other inquiries, please send an email to...
inquiries@blacksmith3d.com
We will do our very best to answer every email, however some will no doubt fall through the cracks.
So if you do not hear back from us within a week (or sooner, depending on the urgency of the situation)
then please send us a friendly reminder.
Mailing Address
401-263 Adelaide St. West
Toronto, ON
M5H 1Y3
CANADA
Email Problems
If you have not received your registration key within two "business" days of placing your order, then in all likelihood, and email error has occurred.
In this case, please check your "Bulk", "Junk" or "Spam" folder to see if our email was mistakenly redirected there. If not, then please send us an email from another account, preferably from a gmail, hotmail or yahoo account informing us of this.
Here is a list of people currently contacting us, but are not receiving our responses. If your name resembles one in this list, then please send us an email from ANOTHER account :D
- Yvonne G. from Australia... Please contact us ASAP from another account and/or email us your phone number. We are receiving your email but you are not receiving ours. We even sent you an email from a gmail account.
|
|
