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Support and References

Blacksmith3D software was designed with you, the artist, in mind. You will find that as you are familiarizing yourself with all the vast features available, you are learning as you go!

For your convenience, we've incorporated a hint box for every tool in this software. Simply hover the mouse over any element in the interface and read about how it works in the hint box. You will also find the hint box will remind you of important workflow steps as you are developing your creations - such as the importance of saving your work!

Blacksmith3D-Manual (PDF)

Learn all about Blacksmith3D tools and navigation, as well as Blacksmith3D interface design, workflow, and the underlying philosophy behind all of our products.

The manual will be undergoing a few more revisions, so please be patient, and feel free to email us with comments and suggestions on how to improve it.

Hotkey Guide

Expedite common operations, and get faster results by using Blacksmith3D hotkeys. More...

Feature Comparison Chart

If you are not sure which product is right for you, this chart lists and compares key Blacksmith3D features. More...

System Requirements

Blacksmith3D has basic system requirements for both Windows & Mac versions. More...

Frequently Asked Questions (FAQ)

Have a question about Blacksmith3D products? Check here to see if an answer is already there. More...

*Software Update Notes

Get a quick overview of the latest features in Blacksmith3D. More...



Choose your Tutorials

We all have different requirements as to how we learn that are influenced by time and experience. When you are pressed for time, you may want to skim an image guide, or quickly search for relevant topics; on the other hand, when you have more time, you might prefer step-by-step video tutorials for a more comprehensive understanding.

Blacksmith3D offers tutorials to meet all your time and experience needs.

Comprehensive Video Tutorials Image-based Showcase Tutorials *Workflow and Feature Tutorials



Feedback from our Customers

Your feedback is extremely important to us, and we want to hear from you.

Should you encounter any errors and inconsistencies or if you have any further questions while using the latest version of this software, please send us an email to quality@blacksmith3d.com. In order to deal with your inquiry better, we ask that you kindly provide us with as much information about the problem as possible, including screen shots where applicable.

If your concern is caused by an external object file, feel free to send it to us & we will be happy to investigate the problem. If the object file was made by a third party and is subject to copyright, then (depending on your legal jurisdiction) you may send it to us under the "fair use" principle. We will only use it for testing and dispose of it when our testing is complete.

Interested in a Vector Displacement solution to better suit your needs? We want to hear from you!

We are currently seeking to optimize our Vector Displacement solution to better suit your needs. We need your help to create a better tool! If you are interested, please send us a detailed description of your current workflow as well as objects and maps that you are using. We will work to ensure that our next version is optimized to expedite your workflow.




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